Privacy Policy

Global Jump is a technology marketplace and information platform. We are not a law firm, do not employ the independent professionals available through the marketplace, and do not provide legal advice. Our evaluation may identify visa categories for which you may potentially qualify based on the information you provide. It is informational and preliminary only; it is not a legal opinion, guarantee, or government determination.

Legal advice is provided only by an appropriately qualified professional you choose to engage. A professional may have a separate privacy notice and may act as an independent controller of information received in connection with the professional relationship. Global Jump does not automatically provide your uploaded documents to a professional. We disclose them to a selected professional only after you authorize that disclosure.

Eligibility and age

The Services are intended only for individuals who are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If you believe a person under 18 has provided information to us, contact support@globaljump.com so we can review and delete it where appropriate.

Information you provide

Immigration questionnaires and uploaded documents may contain sensitive information, including government identifiers, financial information, racial or ethnic origin, religious beliefs, health information, biometric identifiers, sexual orientation, political opinions, trade-union membership, or information about criminal allegations or convictions. We ask you to provide only information reasonably necessary for the evaluation, marketplace connection, or professional service you request.

Where EU or UK law classifies information as special-category or criminal-offence data, we will process it only when an applicable legal condition is satisfied, which may include your explicit consent or processing necessary for the establishment, exercise, or defense of legal claims. You may withdraw consent prospectively at any time, but withdrawal does not affect processing already lawfully completed.

We collect information directly from you; automatically from your browser or device; from Stripe, Google Analytics, and other service providers; from professionals when necessary to administer a connection you requested; and from another person acting with authority to provide information on your behalf. If you provide information about a family member or another person, you represent that you are authorized to do so and that you have provided any required notice or obtained any required consent.

We may use personal information to:

If the EU GDPR or UK GDPR applies, our legal basis depends on the purpose and information involved:

Our eligibility evaluation may use automated rules or software to compare the information you provide against general visa criteria and identify categories for which you may potentially qualify. The result does not approve or deny immigration status, does not create an attorney-client relationship, and is not intended to produce a legal or similarly significant decision about you. A government authority and, where engaged, an independent professional make the relevant legal determinations and assessments.

The Services may also include an AI-assisted chat or support feature. Chat content may be processed by a contracted technology provider solely to operate, secure, and support that feature. Global Jump does not authorize the provider to use conversations to train general-purpose AI models. AI-generated responses may be inaccurate and are not legal advice. Do not enter passport numbers, government identification numbers, payment-card information, or confidential immigration documents into an AI chat unless Global Jump expressly directs you to a secure feature designed for that purpose.

You may contact support@globaljump.com to request human assistance or additional information about an automated evaluation.

We may disclose personal information to the following recipients for the purposes described in this Policy:

Global Jump does not sell customer leads to marketplace professionals and does not receive referral fees from professionals based on a user's selection or engagement. We also do not sell immigration documents or questionnaire responses for money.

Some U.S. state privacy laws may define certain disclosures through advertising cookies as a "sale," "sharing," or use for targeted advertising even when no money changes hands. If Global Jump enables such technology, eligible users may opt out through the website's cookie or privacy-preference controls. We will honor legally recognized opt-out preference signals where required.

We use essential cookies to operate account, security, and payment functions. With consent where required, we may use Google Analytics to understand how visitors use the Services and may use advertising pixels or similar technologies to measure campaigns or provide relevant advertising. Our cookie banner or preference center provides current details about non-essential technologies and allows you to accept, reject, or change your choices.

Disabling cookies may affect some functionality. You may also adjust browser settings, but browser controls may not remove all forms of tracking. Withdrawing consent does not affect the lawfulness of processing that occurred before withdrawal.

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide the Services, maintain security, resolve disputes, enforce agreements, and comply with legal, tax, accounting, or regulatory requirements.

Uploaded immigration and identity documents are scheduled for deletion from active systems six months after upload unless you delete them sooner, request continued storage, authorize their use in an ongoing professional connection, or a longer period is required to comply with law, preserve security, prevent fraud, or establish, exercise, or defend legal claims. Residual copies may remain temporarily in encrypted backups until those backups are overwritten under our normal backup cycle.

Account, transaction, consent, security, and professional-connection records may be retained for different periods based on the nature of the record and applicable obligations. When information is no longer required, we delete it, anonymize it, or isolate it until deletion is practicable.

Global Jump is based in the United States. If you access the Services from the European Economic Area, United Kingdom, or another jurisdiction, your personal information may be transferred to and processed in the United States and other countries where our service providers operate. Those countries may have privacy laws that differ from the laws where you live.

Where required, we use recognized transfer safeguards, which may include European Commission Standard Contractual Clauses, the UK International Data Transfer Addendum or International Data Transfer Agreement, adequacy decisions, and supplementary technical or organizational measures. You may contact us for information about the safeguards applicable to your information.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, taking into account the nature of the information and the risks involved. Measures may include encryption in transit, access controls, authentication, logging, vendor review, personnel confidentiality requirements, and secure deletion procedures. No website, transmission, or storage system can be guaranteed completely secure. You are responsible for maintaining the confidentiality of your account credentials and notifying us promptly of suspected unauthorized access.

Depending on where you live and subject to legal exceptions, you may have the right to:

To exercise a right, email support@globaljump.com and describe your request. We may take reasonable steps to verify your identity and authority before responding. Authorized agents may submit requests where permitted by law, but we may request proof of authorization and identity verification. We will not unlawfully discriminate against you for exercising a privacy right.

U.S. state privacy laws may provide additional rights based on your state of residence and whether Global Jump meets the law's applicability thresholds. In the preceding 12 months, the categories of personal information we may have collected and disclosed for business purposes include identifiers; customer-record information; protected classification information contained in user submissions; commercial information; internet or electronic-network activity; approximate geolocation; professional and employment information; education information; inferences from evaluation responses; communications; and sensitive personal information such as government identifiers and immigration-related documents.

We use and disclose these categories for the purposes described in Sections 5 and 8. We do not use sensitive personal information to infer characteristics about users for unrelated purposes. We do not knowingly sell or share the personal information of anyone under 18. Where advertising disclosures qualify as sale, sharing, or targeted advertising under applicable law, eligible residents may opt out through our privacy-preference controls or by contacting us.

Individuals in the European Economic Area and United Kingdom may exercise the rights described in Section 14. The availability of a right may depend on the legal basis and circumstances of processing. You also have the right to lodge a complaint with the data protection authority where you live or work or where you believe an infringement occurred. In the United Kingdom, the supervisory authority is the Information Commissioner's Office.

Global Jump will identify any required EU or UK representative in this Policy before offering Services in a manner that requires such appointment. Contact support@globaljump.com for current representative information or questions about our EU or UK processing.

The Services may contain links to professional profiles, third-party websites, payment pages, or external services. This Policy does not govern information a third party collects independently. Review the third party's privacy notice before providing information. Global Jump is not responsible for the privacy practices of independent professionals or third-party services.

We may update this Policy to reflect changes in the Services, technology, law, or our practices. We will post the revised version with a new effective date and provide additional notice when required. If a change materially alters how we use information previously collected, we will obtain consent where required and will not rely on a revised policy to make retroactive uses that are unlawful or inconsistent with prior commitments.

For privacy questions or requests, contact:

Global Jump LLC

Attn: Privacy

605 Browns Creek Rd

Union, SC 29379

United States

Email: support@globaljump.com